Exclusion of the right of withdrawal of non-consumer users

The non-consumer user is not entitled to withdraw from the contract for the sale or supply of the Products. The User expressly acknowledges that the indication in the order of a VAT number automatically qualifies him as a non-Consumer User, for which the right of withdrawal is not provided.

Right of withdrawal of Consumer Users from the purchase of material Products

The only Consumer User who for any reason is not satisfied with the Product has the right to withdraw without any penalty and without specifying the reason within the term of 14 days (Article 52 of Legislative Decree 206/2005 and Article 9 of Directive 2011/83 / EU) starting from the date of receipt of the Product, by sending a written communication to the e-mail address shop@lamberticordami.com, using the optional withdrawal form referred to in the following article or any other written declaration. In the case of separate delivery of multiple Products, ordered by the Consumer User with a single order, the 14-day deadline for exercising the right of withdrawal starts from the day the last Product was received. In case of withdrawal, the Consumer User must return the Product to the Owner, without undue delay and in any case no later than 14 days from the date on which he communicated his decision to withdraw from the contract. The Consumer User will only bear the direct cost of returning the Product. In case of withdrawal exercised correctly, the Holder will reimburse the payments received by the User, in the same payment methods used by the User for the initial transaction, without undue delay and in any case within 14 days from the day on which the User has communicated that he / she wishes to withdraw from the contract. The Owner is not required to reimburse the delivery costs, if the Consumer User has expressly chosen a type of delivery other than the least expensive type of delivery offered by the Owner. The Owner, unless he has offered to collect the Product himself, may withhold the refund until he has received the Product or until the Consumer User has demonstrated that he has sent it back. The Owner will not accept the return in the event that the Product is malfunctioning due to improper use, negligence, damage or physical, aesthetic or superficial alterations, tampering or improper maintenance or wear and tear, absence of integral elements of the product (accessories, , etc.). In such cases, the Owner will return the purchased Product to the sender, transferring the shipping costs to the sender.

Exclusion of the right of withdrawal of the Consumer User

The right of withdrawal from the contract of sale or supply of the Products by the Consumer User is excluded in relation to the supply of:

  • Sealed products that are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery;
  • Goods made to measure or clearly personalized;
  • Assets that are likely to deteriorate or expire rapidly;
  • Products or services whose price is linked to fluctuations in the financial market that the trader is unable to control and which may occur during the withdrawal period;

For more information, contact the Data Controller at the e-mail address shop@lamberticordami.com

Optional form to exercise the right of withdrawal

The User can withdraw using the following form which must be completed in its entirety and sent to the e-mail address shop@lamberticordami.com before the withdrawal period expires:
I hereby communicate the withdrawal from the sales or supply contract relating to the following product
Order number:
Ordered on:
Name and surname:
E-mail associated with the account from which the order was placed: